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Help & FAQ

1. Getting Started

How to Send a Message

• Make sure you are signed in with your Google account inside the app.
• Type your message in the text area.
• The first line automatically becomes the email subject.
• Tap "Send" to send immediately, or use a quick action button to categorize.

Quick Actions

• Quick action buttons let you categorize messages (Todo, Idea, Reminder, etc.).
• Customize quick actions in Settings.
• On small screens, use the dropdown menu next to the send button.

2. Features

Draft Saving

• Your message is automatically saved as you type.
• Drafts persist across app restarts.
• The draft is cleared when the message is successfully sent.

Offline Support

• Messages are queued when offline.
• They're sent automatically when you're back online.
• Check the history button badge to see unsent message count.

Pinned Notification

• Enable in Settings for quick access from anywhere.
• Tap the notification to compose a new message.
• Works even when the app is closed.

Quick Settings Tile

• Add mynderMail to your Quick Settings panel for fastest access.
• To add: Long-press any Quick Settings tile → Edit tiles → Add mynderMail.

Share Integration

• Share text from other apps to mynderMail.
• Configure behavior in Settings (auto-send or open compose screen).

Subject Labels & Tips in Emails

• Quick Actions may add a label to the subject (for example: [todo] or [idea]).
• The app may append optional tips or review nudges to the bottom of your email body.
• All subject labels and tips are added locally on your device before the email is sent.

3. Settings

Recipient Email

• Set your default recipient email address (can be your own email or any other email address).
• Quick actions can modify this (for example, using a +todo modifier to create you+todo@gmail.com).
• Quick actions can also send to completely different email addresses if configured.
• You can email yourself, others, or use email aliases for organization.

History Retention

• Choose how many sent messages to keep.
• Unsent messages (queued/failed) are always kept in the list until you delete or send them.
• Reducing retention will delete older sent messages from the in-app history.

Theme

• Choose Light, Dark, or System default theme.
• Theme applies immediately.

Close App on Send

• Automatically close the app after sending for faster workflow.
• Disable if you prefer to stay in the app after sending.

Crash Reporting

• Crash reporting is optional and turned off by default.
• Crash reports include technical data only (for example: device, Android version, app version, and stack traces).
• No message content, email details, or anything you type in the app is included in crash reports.
• You can enable or disable crash reporting at any time in Settings.

4. Troubleshooting

Messages Not Sending

• Check that you're signed in with Google (Settings → Gmail Account).
• Verify your recipient email is set (Settings → Recipient Email).
• Check your internet connection.
• Failed messages can be retried from History.

Notification Not Showing

• Enable "Pinned Notification" in Settings.
• Grant notification permission when prompted (Android 13+).
• Check that the mynderMail notification channel isn't disabled in system settings.

Can't Add Quick Settings Tile

• Quick Settings tiles must be added manually.
• Long-press any tile in Quick Settings → Edit tiles → Add mynderMail.
• If you don't see mynderMail, make sure the app is installed and opened at least once.